I use to dread serious conversations with staff. I always felt like I needed to handle everything right away. I have learnt that time is not always my enemy. I can report an incident to a parent and explain that I will call them back when I have fully investigated; only then will I come to a final decision on the matter at hand. In the same respect I can let a staff member know that I will be addressing the issue at a later time so that they can reflect on what took place. I find that this helps me achieve the best outcome possible. Another misconception I had was that administrators operate in isolation. Brainstorm solutions to tricky/uncomfortable situations with other administrators. Doing the latter has allowed me to tap into wisdom, knowledge, and experience that have been invaluable. In most circumstances others have faced similar situations or can give a different perspective because they are looking in from the outside. When it finally comes t...
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